Colorado State University-Pueblo > Information Technology Services

Help Desk

Location: Administration 103A
Phone: (719) 549-2002
Hours: M-F, 7:30 am - 6:30 pm
E-Mail: helpdesk@colostate-pueblo.edu

CSU-Pueblo Information Technology Services Help Desk consists of the central call center located in Administration 103A which takes all calls for services/information for the following areas:

Computer Hardware Problems or Installation
Computer Software Problems or Installation
Locations/Schedule for Computer Labs
Application for E-Mail, Network, Blackboard Accounts, and AIS accounts
Assistance with E-Mail, Network, Blackboard, and AIS problems
Audio/Visual Equipment Scheduling
Electronic Classroom Locations (Scheduling is through Kathy Shisler in Records at extension 2900)
Telecommunications Services - telephone equipment, voice mail, cabling, jacks
Report printouts/pickup
Documentation

Publishing Web Pages
- By default the method for uploading/updating personal Web sites on the CSU-Pueblo Web server is Secure File Transfer Protocol (SFTP). An optional method of uploading/updating personal Web site is FrontPage® Server Extensions (FPSE). To use this optional method, please call the Help Desk to request that your uploading/updating method be changed to FPSE. Each student, faculty member, and staff are given 100 MB of storage on the University's Web server to host a personal Web site.
- SecureFTP Documentation (Windows)
- SecureFTP Documentation (Web)
- How to Publish Personal Web Sites using Secure FTP (Examples)
- FrontPage® Server Extensions Documentation
Online Forms (AutoComplete, Your Security and Privacy)

ITS recommends turning off/disabling AutoComplete for Adobe® Acrobat Reader®, Microsoft® Internet Explorer®, and Mozilla Firefox®.